Dear Members, Thank you for your e-mail regarding Kaupthing Singer and Friedlander Isle of Man. I am very sorry that our customer’s investments have been affected as a result and appreciate that this must be a difficult and worrying time for them. I know you are aware of the websites where further information regarding this issue can be found. Although Friends Provident International Limited (FPIL) is not party to any information that is not already in the public domain, we do continue to work with the Manx Insurance Association (MIA) to influence the Isle of Man (IOM) government to seek the best outcome possible for depositors. I am aware that high-level talks continue in an effort to save the bank from entering liquidation. It is, however, unlikely that there will be any progress to report until after the 27 November, which is the date of the next court hearing in the IOM. Our business is conducted through Independent Financial Advisers (IFAs) and correspondence is sent direct to IFAs who introduced the business to FPIL. Updates will continue to be sent using this route, unless a request has been received from a customer asking for correspondence to be sent direct to them. I do sympathise with all the customers and IFAs affected. We will continue to send updates using the process outlined above when additional information is available. Yours sincerely Rocco Sepe Managing Director International Royal Court, Castletown, Isle of Man Telephone: + 44 1624 8211212 Fax: + 44 1624 824405 Website: www.fpinternational.com